Advanced Replacement Center Staff will be responsible for all Advanced Replacement (AR) requests including the following:

DUTIES AND RESPONSIBILITIES

·       Creating UPS Shipping labels for all AR requests daily basis.

·       Managing defective units returned from customers

·       Placing an order for New AR stock accordingly

·       Inventory for the AR stock

·       Charging the cost of the products (through the system)

·       Communicate with a technician

·       Managing expenses

·       Customer service: Customer’s requests such as providing ETA

REQUIREMENTS

·       Ability to work within HVA’s internal operating systems including SAP and ERP preferred

·       Bilingual in Korean and English

·       Strong working knowledge of Microsoft excel 

·       Strong verbal and written communication skills 

·       Self-motivated and driven to succeed 

·       Understanding working as a team

The role is office-based in Hanwha Vision America Repair Center, located at 100 W Forest Ave ste H, Englewood, NJ 07631.

This position will be on the 3rd party payroll (paid thru external staffing agency) as a W2 employee.

Please submit the application via below link.

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=787e0fab-b518-411a-9af8-dd168e00705a&ccId=19000101_000001&jobId=461294&lang=en_US