Job Title: #1. Traffic Coordinator

 

Essential Job Functions:

• Analyze delivery costs, coordinate and execute speedy deliveries

• Initiate relationships with new carriers, analyzing and researching most efficient rates

• Request quotes from carriers, assign carriers to routes, and schedule inbound and outbound traffic

• Ensure proper resolution to shipping damages, including product replacement, incident handling,

and escalation to appropriate departments

• Liaise with related departments for shipped loads, shipping documentation, rate adjustments and disputes

• Update internal records with freight information on a load by load basis

• Suggest logistics and sales process improvements

 

Qualifications:

• 1-3 year work experience in Logistics/Traffic

• Must have strong communication skills, manage multiple tasks, and work well under pressure and strict time constraints

• Quantitative analytical skills

• Planning and organizational skills

• Team player with high level of dedication

• Ability to work under strict deadlines

• Must be detail oriented

• Must be proficient in Microsoft Office

• Spanish language fluency is a plus

• DAT software and Uber Freight usage experience preferred

 

 

Job Title: #2. Sales Support Assistant

Due to our tremendous growth, we are looking to expand our Team.

 

Responsibility Areas:

• Process orders via email, phone, and text, while maintaining and updating sales and

customer records

• Actively manage inventory; initiate the production of specific materials to have enough

stock to cover forecasted usage

• Prepare shipping releases and closely communicate with traffic specialist to ensure orders

completion.

• Evaluate if sales prices are at par with expected profit margins and report deviations

• Contact clients to obtain missing information, answer queries, and provide necessary documentation

• Create ad hoc reports and develop sales or inventory reports that can be presented on a frequent basis

• Review pending orders and specific customers requests to ensure excellent customer service and customer experience

• Suggest logistics and sales process improvements

 

Minimum Qualifications:

• Good written and verbal communication skills

• Quantitative analytical skills

• Planning and organizational skills

• Team player with high level of dedication

• Ability to work under strict deadlines

• Must be detail oriented

• Strong computer skills, Proficient in Excel (VLOOKUP, pivot tables) 

 

Preferred Qualifications:

• Proven work experience as a logistics, and/or sales support agent

• Strong communication skills; highly efficient in both Korean and English

• QuickBooks experience would be preferable