Plans, coordinates, and directs quality assurance/control program designed to ensure continuous production of products consistent
with established standards. Assures safe and healthful work environment and practices.
II. ACCOUNTABILITIES
Develops and analyzes statistical data and product specifications to determine present standards and establish quality and reliability expectancy of finished product.
Create and edit quality documents, work instructions, and procedures for Quality Management System.
Formulates and maintains quality assurance/control objectives and coordinates objectives with production procedures in cooperation with managers to maximize product reliability and minimize costs.
Ensures workers engaged in inspections and testing activities to ensure continuous control over materials, facilities, and products.
Training activities related to product quality and reliability.
Investigates and resolves customer complaints regarding quality.
Investigates and recommend solutions for all noncompliance issues through Non-Conforming procedures.
With direction of manager, leads quality production and continuous improvement philosophy throughout the organization.
Assures the facility is free of safety hazards. Provides leadership in the area of workplace health and safety.
Investigates and recommends quality assurance/control equipment for organization.
Responsible for managing and maintaining calibration system of all inspection equipment and tooling.
Performs other duties, tasks, or special projects as assigned by the Quality Assurance/Control Manager.
Employee is responsible for ensuring the quality of his or her work and product, following procedures at all times, taking pride
in his or her work, and producing workmanship of the highest standards.
III. ORGANIZATION
Reports directly to the Quality Assurance/Control Manager
IV. KNOWLEDGE, SKILLS, AND ABILITIES
Bachelor's degree in engineering or business or equivalent experience.
Problem solving, motivation, and team-building skills.
Proven mathematical skills.
Effective communication skills, strong interpersonal skills.
Learning leadership and training skills.
Good coordination and organizational skills.
Proven understanding of metric system.
Knowledgeable in the use of micrometers, calipers, height gauges, comparator, etc.
V. WORKING CONDITIONS
Office environment in manufacturing facility with moderate noise level and concrete floors.
Exposure to physical hazards from equipment and machine parts, fumes, dust, mist, oils, and cutting fluid.
VI. PHYSICAL REQUIREMENTS
Ability to move around the manufacturing facilities and offices.
Ability to communicate with staff, vendors, and customers, in person, via email, and on the telephone.
Visual acuity necessary to perform quality inspections.
Ability to play close attention to detail.
Must be able to stand for long periods of time.
Must be able to occasionally manipulate product weighing ten pounds; must be able to occasionally lift up to thirty pounds.
Must be able to wear safety glasses.
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