Location : Paramount, CA (On-site preferred; hybrid negotiable)
Job Type : Full-Time

Pay range : 70k~80k annual (DOE)
 

Key Responsibilities

• Manage daily Amazon orders: processing, fulfillment, shipment tracking, and issue resolution.
• Create, optimize, and maintain product listings (titles, descriptions, keywords, images).
• Monitor Amazon Seller Central for performance metrics, account health, and customer feedback.
• Communicate with our warehouse or fulfillment partners to ensure timely delivery.
• Conduct competitor research and pricing adjustments to stay competitive.
• Analyze sales data, inventory levels, and performance reports to inform strategy.
• Handle customer service inquiries and return requests within Amazon's SLAs.
• Stay up to date with Amazon policies, algorithm changes, and best practices.

Qualification

• 4+ years of experience managing Amazon Seller Central (food or CPG category a plus).
• Strong knowledge of Amazon FBA
• Proficiency with e-commerce tools (e.g., Helium 10, Jungle Scout, Excel).
• Experience with listing optimization and keyword research. 
• Experience running and optimizing Amazon PPC campaigns (Sponsored Products, Sponsored Brands, etc.).
• Detail-oriented, organized, and capable of managing multiple SKUs.
• Korean language skills (written and/or spoken) a must.
• Familiarity with Korean food/beverage products a plus.

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Position : Sales Assistant (영업지원)

Location: Paramount, CA (Office‑based)
Type: Full‑time, Non‑Exempt
Hourly Rate: $25 – $30  (Approx. Yearly Salary $52,000 - $62,400) DOE

 

Position Overview

We are seeking a detail‑oriented Sales Assistant to support our out‑of‑state sales team with essential back‑office tasks. You'll ensure accurate data entry, facilitate seamless communication between internal teams and remote sales representatives, and coordinate logistics for smooth order processing and shipping.

 

Key Responsibilities

• Data Management:

  • Accurately enter and update customer, order, and shipping information in our ERP systems.

• Sales Support:

  • Act as primary liaison for remote sales staff—providing order status updates, introducing new products, and product availability checks.

• Logistics Coordination:

  • Schedule pickups, track shipments, and resolve delivery issues by collaborating with warehouse and freight partners.

• Documentation:

  • Prepare and distribute pick orders, sales invoices, packing slips, and shipping manifests.

  • Organize and archive the received and/or returned documents from customers.

• Issue Resolution:

  • Identify discrepancies in orders or deliveries; troubleshoot and escalate when necessary to meet customer deadlines.

Minimum Qualifications

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.

• 0–2 years of experience in sales support, customer service, or logistics coordination.

• Proficient with Microsoft Office (Excel, Word) and any ERP platforms.

• Excellent attention to detail, problem‑solving skills, and ability to multitask.

• Strong verbal and written communication; comfortable collaborating with remote team members.

• Ability to work a standard office schedule in Pacific Time.

Working Conditions & Schedule

• Standard Hours: Monday–Friday, 7:00 AM–4:00 PM PT (with occasional flexibility to align with logistics teams).

• Breaks (per California law):

  • One unpaid 30‑minute meal period for shifts over five hours.

  • Two paid 10‑minute rest breaks (one per four‑hour work segment).

• Overtime: 1.5× pay for hours over 8 in a workday or 40 in a workweek; 2× pay for hours over 12 in a workday, in accordance with California regulations.

 

영업지원 (Sales Assistant)

• 근무지: Paramount, CA (사무실 근무)

• 근무 형태: 정규직, 비면제(non-exempt)

• 시급: $25 – $30 (연봉 약 $52,000 – $62,400, 경력에 따라 결정)

직무 개요

타주 영업팀의 영업지원 직원을 구합니다. 사무실에서만 근무하며, 정확한 데이터 입력과 수정, 물류팀과 영업 담당자 간의 원활한 소통, 주문 처리 및 배송을 위한 물류 조율, 서류관리를 담당할 분을 찾고 있습니다.

 

주요 업무

데이터 관리:

• 고객, 주문, 배송 정보를 ERP 시스템에 정확하게 입력 및 업데이트

영업 지원:

• 영업 담당자와의 주요 연락 창구 역할

• 주문 현황 안내, 신제품 소개, 제품 재고 확인 등 지원

물류 조율:

• 픽업 일정 조정, 창고 및 운송 업체와 협업하여 배송 문제 해결

문서 작업:

• 피킹 오더, 영수증, 패킹 리스트, 배송 명세서 작성 및 배포

• 고객으로부터 수신하거나 반환된 문서 정리 및 보관

문제 해결:

• 주문 또는 배송 내의 불일치 사항 식별

• 문제를 신속히 해결하거나 적절한 부서에 보고하여 고객 마감 기한을 준수

 

자격 요건

• 고등학교 졸업 이상 

• 영업 지원, 고객 서비스 또는 물류 조율 관련 경력 0–2년

• Microsoft Office (Excel, Word) 

• 꼼꼼한 데이타 검수, 문제 파악 / 해결 능력, 멀티태스킹 역량

• 의사소통 능력

• 창고 업무에 맞춰 이른 시간 근무 가능자 (7시~4시)

 

근무 조건 및 일정

• 근무 시간: 월–금, 오전 7:00 – 오후 4:00 

• 휴식 시간 (캘리포니아 법 기준):

  • 5시간 이상 근무 시 30분 무급 식사 시간 1회

  • 4시간 근무당 10분 유급 휴식 시간 1회, 하루 총 2회

• 초과 근무 수당:

  • 하루 8시간 이상 또는 주 40시간 이상 근무 시 시급의 1.5배 지급

  • 하루 12시간 초과 근무 시 시급의 2배 지급

 

복리후생

• 의료, 치과, 시력 보험

• 회사 매칭 401(k) 퇴직연금

• 유급 휴가 및 공휴일

• 점심식사 제공

 

지원 방법

이력서와 간단한 자기소개서를  jobs@jayone.com 으로 보내 주세요. 

 

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Benefits

• Employer‑sponsored medical, dental, and vision plans

• 401(k) with company match

• Paid time off : PTO accruals and paid holidays

Compliance & Legal Notices

• At‑Will Employment: Employment is at‑will; either party may terminate at any time, with or without cause or notice.

• Pay Transparency: The posted wage range is as above; final compensation will be based on experience, skills, and business needs.

• Equal Opportunity Employer: Jayone Foods, Inc. is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics.

 

To Apply:
Please send your résumé and a brief cover letter highlighting relevant experience to jobs@jayone.com.

We look forward to discovering how your skills can help drive our teams forward!